Privacy Policy

Effective August 12, 2025

Sovereign Home Help (“we,” “us,” or “our”) respects your privacy. This Policy explains what we collect, how we use it, and the choices you have. This Policy applies to information collected through our website, forms, email, SMS, and other interactions.

1) Information we collect

Contact details (name, phone, email).
Property information (address, condition notes, timelines).
Communication records (emails, texts, call notes).
Technical data (IP address, device/browser, pages viewed) via cookies or similar technologies.

2) How we use information

To evaluate your property and present offers or alternatives.
To schedule visits, closings, and related services with trusted partners (e.g., title companies).
To respond to inquiries and provide customer service.
To operate, secure, and improve our website and services.
To comply with legal obligations and enforce agreements.

3) Lawful bases (where applicable)

We rely on one or more of the following: your consent, performance of a contract or steps prior to entering a contract, our legitimate interests (e.g., running a real-estate acquisitions business), and compliance with legal obligations.

4) Sharing of information

We do not sell your personal information. We may share limited information with service providers who help us operate (title/escrow, notaries, closing attorneys, email/SMS providers, website hosting, CRM). These parties may only use your information to perform services for us and must protect it.

5) Retention

We keep information only as long as necessary for the purposes above, including potential record-keeping and legal requirements. When no longer needed, we take reasonable steps to delete or de‑identify data.

6) Your choices

Access/Update. Contact us to request access to or correction of your information.
Opt out of marketing. You may unsubscribe from emails and reply STOP to SMS at any time.
Cookies. You can adjust browser settings to limit cookies. The site may still function.

7) SMS disclosures

By providing a mobile number and opting in, you agree to receive texts related to your inquiry and transaction. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help.

8) Do Not Track

Some browsers offer “Do Not Track” signals. We do not currently respond to such signals.

9) State notices (including CA)

Residents of certain states may have specific privacy rights (e.g., access, deletion, portability). To exercise a right, contact us using the details below. We will verify your request and respond as required by law.

10) Security

We use reasonable administrative, technical, and physical measures designed to protect personal information. No system is perfectly secure. Please use discretion when sharing information online.

11) Children

Our services are not directed to children under 13, and we do not knowingly collect information from them.

12) Changes to this Policy

We may update this Policy from time to time. The “Effective” date will indicate the latest version.

13) Contact

Email: privacy@sovereignhomehelp.com
Mailing: Sovereign Home Help, Tallahassee, Florida